Question 1

Is there a minimum per product order?

Accepted Answer

No, there is not a minimum purchase requirement. Order as many or as little as you want!

Question 2

Do I need to provide the graphics or images? Do you have templates to choose from? Can I send you my logo?

Accepted Answer

We can do either or! Tell us what you're wanting and we can bring it to life, or send us the image/graphic you have picked out already.

Yes, if you have a logo send it to us!

Please note that we do not engrave any trademark or copyrighted images.

Question 3

Do you offer any discounts when ordering in bulk?

Accepted Answer

Yes we do! Discounts are offered for any order of 12 or more!

Question 4

How long do orders typically take?

Accepted Answer

Most orders will take about 2-3 weeks before they ship or are ready to be picked up.

Question 5

What is your return policy?

Accepted Answer

All sales are final, sorry!

Question 6

Do you offer free shipping?

Accepted Answer

Yes, we do offer free shipping on orders over $50.

Question 7

Can I send you items to be engraved?

Accepted Answer

Absolutely! You will need to email us first to find out if it is something we can do. Other than that, we love tackling your projects and bringing them to life!

Question 8

What do I do if my order arrives damaged or messed up?

Accepted Answer

Send us an email, or give us a call. We will be more than happy to replace it!

FAQ

We are happy to assist you in your custom lasering needs. Please note that Dixon's Custom Lasering will not reproduce copyrighted images without the consent of the author. We also will not reprint any trademarks not owned by the person making the request. Thank you!